Want a guaranteed quote?
For a guaranteed quote, a £15 diagnostics fee applies. This will guarantee you the quoted price after the diagnostics and will also wave the diagnostics fee if you decide to go ahead and get the work done with us!
On location work Work conducted on site is charged at £50 per hour plus any additional equipment/hardware needed to successfully complete the job to the full. This includes: Printer installations, Tutoring, Internet/Networking solutions and any other work conducted away from the workshop. If only one hour is required the remainder of the time will be used to tutor or optimize the computer.
Jobs not undertaken at the customers location and that are worked on at the workshop, are quoted on a job by job basis to gain the solution that is right for you.
Any quotes that are given based on information about the problem provided by the customer are estimated and aren’t guaranteed. Therefore any additional/unforeseen hardware repairs or work that may need to be undertaken too successfully repair the problem as a result of incorrect diagnostics will be explained to the customer BEFORE being carried.
If you have a problem you can always arrange to drop your device off for us to have a look at. Visit out contact us page to arrange a time. Even after work hours!
Sometimes a remote support session is all that is needed to fix configuration, settings and driver issues. Remote support will be offered on a case by case basis after contacting us with your issues. Remote support sessions are quoted to meet the correct solution. Minimum 1 hour charge at on-site price with a 20% discount!
More information on our pricing
For more information on out pricing and to get a quote for your job, please contact us or send us a message below.